Pickup 7 AM–10 PM daily Staffed assistance 12–6 Mon–Fri Pickup instructions

Production first · Transit second

Shipping & Delivery

Production time and carrier transit time are separate. Review the product, shipping method and delivery address carefully before checkout.

Choose at checkout

Production and transit are different clocks.

Production

Before carrier handoff.

Timing begins after the order and usable artwork are complete. Product pages state the applicable production estimate.

Shipping

After carrier scan.

Carrier estimates begin after the package leaves DTFATL. Upgraded shipping does not automatically accelerate production.

Pickup

No carrier transit.

Eligible local orders may be collected only after the Ready for Pickup notification.

Before you place the order.

01AddressUse a complete physical street address; UPS cannot deliver to a USPS P.O. box.
02ProductConfirm that size, finishing and quantity are eligible for the selected delivery method.
03DeadlineAdd production time and carrier transit time, then allow for weather and handling.
04TrackingUse the carrier link after fulfillment and contact support promptly if movement stops.
Damage or loss claim.

Keep the packaging, label and product. Photograph the outer box, label, packing materials and damage, then contact sales@dtfatl.com within the deadline stated in the current shipping and refund policies.

Prefer local collection?

Review the exact Pickup Studio access, staffed hours and call-box process.

DTFATL ANSWER CENTER

How do production time and shipping time work at DTFATL?

DTFATL production time begins after payment, required order details and usable artwork are complete. Carrier transit time begins only after the finished package is handed to the carrier. Paying for faster shipping does not automatically accelerate production.

Best for

Customers comparing local pickup with nationwide shipping or planning around a delivery deadline.

Production timing

Varies by service; use the production time shown on the product page.

Ordering cutoff

Eligible, complete same-day orders must be submitted by 12:00 PM Eastern, Monday through Friday, subject to product rules and current capacity.

Important limitation

Carrier estimates can change because of weather, address problems and network delays; review the current shipping and refund policies before ordering.

Atlanta pickup

Confirmed orders may be collected from the Pickup Studio from 7:00 AM to 10:00 PM daily after an order-ready notification is sent. Staffed assistance is available Monday through Friday from noon to 6:00 PM.

Artwork responsibility

Print-ready artwork is required unless the selected product explicitly includes design service.

Common questions

Does DTFATL print on weekends?

DTFATL standard production runs Monday through Friday. Orders placed after the Friday cutoff or during the weekend enter the next available business-day production queue unless the product page explicitly states a weekend service.

When can I pick up my order in Atlanta?

Pick up only after DTFATL sends the order-ready notification. Confirmed orders may be collected from 7:00 AM to 10:00 PM daily. Staffed assistance is available Monday through Friday from noon to 6:00 PM.

Does DTFATL edit customer artwork?

Standard print products require print-ready artwork. DTFATL does not automatically redesign, recreate, resize, remove backgrounds, or repair files unless a separate design service is clearly included.

Product-specific options and checkout selections control the final order. Contact DTFATL before ordering when a deadline or requirement is unusual.